Pivot provides technology services, ranging from the initial needs assessment and design, through procurement and implementation, to on-going support.
IT infrastructure environments need to adapt to a growing number of mission-critical applications, increasing service levels and fast-changing business requirements.
IT Operations as a Service
Pivot’s Technology Services for IT Operations Service is designed to enhance and extend the capabilities of your IT team. Rather than spending the majority of their time on day-to-day operational challenges, your team can focus on providing business value. Our ITOaaS connects to the technologies you already have, which means no more struggling to manage multiple, disparate toolsets.
First Call Support
Pivot First Call support frees your IT staff from the tedious and time-consuming troubleshooting and problem resolution processes to focus on new initiatives to drive business.
Collaboration Cloud Services
Productivity drives success, yet modernizing a communications system for improved collaboration typically raises concerns over large CapEx outlays, leases of quickly-outdated equipment, and maintaining expertise on mobile operating systems, complex video networking, and advancements in customer interaction tools. With Pivot, these risks are removed and your organization gains affordable access to current Unified Communications, HD video and Contact Center technologies – all in a predictable monthly subscription