Updates Deliver Fully Responsive User Experience
CARLSBAD, CA— Aug. 8, 2016 — Pivot Technology Solutions, a leading provider of data center solutions and services today announced enhancements to its InterConnect B2B eCommerce platform making it fully mobile responsive giving users anytime, anywhere access to their online self-service portals.
InterConnect delivers streamlined IT procurement and fulfillment. More than just a portal, InterConnect enables scalable, fully automated procurement and tracking solutions that integrate with existing procurement workflows and EDI systems, and provides an intuitive self-service experience. Additionally, InterConnect seamlessly connects with Pivot’s Integration Center in Atlanta, further increasing fulfilment efficiencies and improving the customer experience.
“With InterConnect we have created a platform that, through a high level of automated customization and integration, delivers a unique online procurement service with a branded, intuitive customer experience,” said Cory Reid, CIO, Pivot Technology Solutions. “The platform is compatible with all our customers’ existing ERP and EDI systems, providing automation and efficiency for traditional procurement and approval workflows. InterConnect also provides in-depth visibility into customers’ approved standards and system configurations while providing an intuitive e-commerce experience.”
InterConnect also integrates with Pivot’s suppliers’ systems, providing greater visibility on order status and making the ordering and delivery process much more efficient. It enables procurement of predefined and approved components, configurations and bundles specific to each customer. Bundles include all peripherals and auxiliary components needed to set up a system.
About Pivot Technology Solutions
Pivot, through its portfolio companies, designs, sells, integrates and supports IT solutions—including hardware, maintenance and support—engaging clients in all aspects of their IT Lifecycle Management. Pivot provides technology services, ranging from the initial needs assessment and design, through procurement and implementation, to on-going support. Learn more about Pivot Technology Solutions at www.pivotts.com or visit http://www.pivotts.com/about-pivot/interconnect/ to learn more about InterConnect.
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